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Tower Hamlets Council Constitution

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Chapter 52: Member / Officer Relations Protocol

Members and officers must work effectively together with mutual respect to achieve the shared purpose of improving the lives of residents. Together, both bring the critical skills, experience and knowledge required to manage an effective public sector organisation. Members provide a democratic mandate to the Council, whereas officers contribute the professional expertise needed to advise and deliver on the policy framework agreed by Members.
The protocol has been developed to support high standards of leadership and performance of members and officers. It explains and supports the working relationship between Members and officers, clarifies expectations of each other and shows how to apply the principles of the codes of conduct in practical situations. It contains interpretation and guidance on some of the issues which commonly arise but is not meant to be exhaustive. If in doubt, members and officers are advised to seek further advice as outlined in the protocol below.
This protocol is part of the Council’s governance arrangements and should be read together with the Council’s Constitution, the Code of Conduct for Members and Employee Code of Conduct which provide guidance or obligations which Members and officers must consider. They regulate the conduct of others and other relevant codes of guidance.
the Mayor, elected Members and Co-opted members of the Council (collectively referred to as Member(s) in the remainder of this document. The Protocol applies at all times when Members act in their capacity as Members (or claim to act or give the impression of acting in that capacity). The protocol also applies to officers, meaning all persons employed by the Council whether full or part time; fixed term contract; agency or consultant staff.
Officers when they encounter Members in day to day roles eg when receiving an urgent or routine Members Enquiry, working with Members in the preparation of committee reports attending committee meetings, liaising on a policy update. This Protocol will apply to each of those occasions. It cannot cover every matter which will arise in council life, but it reflects an approach and serves as a guide to dealing with other issues.
It is recognised that there may be differences of opinion between members and officers. Ideally, these differences will be resolved amicably.
A failure to adhere to the guidance set out in this protocol may lead to action under the Code of Conduct for members or the Employee Code of Conduct for officers as appropriate. (See also Section 12 'Complying with the Protocol' below).
Roles of Members and Officers
Officers
With the exception of Political Assistants and the Mayor’s Assistant, I work to the instructions of my senior officers, not individual Members or Political Groups.